Pursuing the highest service standards in our industry has resulted in over 40 awards and accreditation to the highest standards in North America.
Public Recognition
While we don't like tooting our own horn, when it comes to helping people with their finances, trust and credibility are very important. For the benefit of those who aren't very familiar with who we are, hopefully the information below from independent third parties can help them get a sense of our solid track record.
Awards
MoneySmart Living is an educational outreach of the Credit Counselling Society, and at the Credit Counselling Society we strive for excellence in all that we do. Over time this commitment to excellence has resulted in nearly 1,000 online reviews with an average score of 4.88 out of 5 stars and our organization winning over 40 awards. These awards include:
- The EIFLE Award (Excellence in Financial Literacy Education) for our Adult Library program
- A large number of Consumer Choice awards in Vancouver, Saskatoon, Regina, Winnipeg, Barrie, Hamilton, Ottawa and London
- Being named one of Canada's top 50 Great Places to Work many times
- A number of Cassie Awards
- Credit Counselling Canada Agency Award
- Many business excellence awards
Accreditations
The Credit Counselling Society is accredited in the following ways:
- Better Business Bureau - Accredited as an Accredited Charity by the recognized standard in business accreditation
- Credit Counselling Canada - Accredited by Canada's national non-profit credit counselling association
- National Foundation for Credit Counselling - We are the first Canadian organization to be accredited by North America's largest non-profit credit counselling association
- Council on Accreditation - Recognized as one of the highest accreditation standards in North America and the world. Our accreditation means we adhere to over 350 international standards of best practice each and every day
- Our Credit Counsellors are certified through the Accredited Financial Counsellor Canada Program which is administered by the Association for Financial Counselling and Planning Education
- Our Financial Educators are Certified Educators in Personal Finance
What People are Saying about our Workshops
We frequently receive great comments about our workshops. Below is a small selection:
- "Workshops presented by the Credit Counselling Society are always popular with our members. They appreciate the very practical information and the friendly and helpful presenters. I’ve found working with the Society to arrange these workshops simple and worry free." - British Columbia Government and Service Employees' Union
- "The workshop was simple and easy to understand. We had fantastic feedback from our staff who attended." - Local business owner
- "Our staff always looks forward to the sessions Credit Counselling Society put on." - Human Resources Supervisor
- "Thank you for attending and delivering your presentation. I thought you did an amazing job. I think the participants were very pleased with your presentation as well. I enjoyed how you were able to address financial questions about clients as well the workers. We could all use financial literacy training!" - Manager
- "Thanks again to you and your colleague for all of the wonderful workshops. I’m hearing great things about how informative and helpful they’ve been. By the way, I just reviewed your Presentation Evaluation from yesterday and must say, you’re a terrific hit!" - Community Coordinator
- "She’s a great facilitator and the info she provides to these individuals is so very valuable, and they have all said they all can benefit from the information." - Assistant Manager
News Media
When Canada's major news outlets need an expert perspective on personal debt and how to overcome financial challenges, they often turn to the Credit Counselling Society and our Counsellors and Educators across the country. Last year alone, Canada's mainstream media quoted, interviewed, and shared us over 760 times. You'll see us interviewed on Global TV, CTV, CBC, Citytv and on major radio stations, in leading magazines and in the biggest news publications. In fact, our Education Team that provides our MoneySmart Living workshops regularly writes for Canadian Living, Booming Encore, and Reader's Digest.
